TC Lottery - Privacy Policy

Information We Collect

Personal information you provide

When you use tclotterygame.org, an independent editorial guide to TC Lottery, we collect only the limited information you provide directly, such as your name and email address when you contact our editorial team. This site does not register accounts, process payments, handle withdrawals, or carry out KYC verification; those functions are performed exclusively by TC Lottery on its own platform.

Information collected automatically

When you access our platform, we automatically collect certain technical data, including your IP address, browser type and version, device identifiers, operating system, referring URLs, pages visited, and the dates and times of your visits. This data is collected through cookies and similar tracking technologies to ensure platform security and improve your experience.

Identity verification data

To comply with applicable regulations in India and to prevent fraud, we may collect government-issued identification documents and related verification information as part of our Know Your Customer (KYC) process. Submission of such documents is required to access certain features, including withdrawals.

Communications

If you contact our support team or send us a message, we retain a record of that correspondence, including any attachments, to help us respond to your queries and improve our services.

How We Use Your Information

To operate and maintain your account

We use the information we collect to create and manage your TC Lottery account, verify your identity, process deposits and withdrawals, authenticate your login sessions, and provide you with access to the features and services available on our platform.

To comply with legal obligations

We process personal data where required by applicable law, including anti-money laundering (AML) regulations, responsible gaming obligations, and tax reporting requirements. We may disclose your information to regulatory authorities or law enforcement agencies when legally compelled to do so.

To prevent fraud and ensure security

We use technical data and account activity to detect, investigate, and prevent fraudulent transactions, unauthorised access, and other illegal or harmful activity. This includes automated monitoring systems and manual review processes carried out by our security team.

To communicate with you

We use your contact details to send you transactional notifications (such as deposit confirmations and withdrawal updates), security alerts, and, where you have consented, promotional messages about TC Lottery offers. You may withdraw consent for marketing communications at any time by using the unsubscribe link in any email or by contacting us directly.

To improve our services

Aggregated and anonymised usage data is analysed to understand how users interact with our platform, diagnose technical problems, and inform decisions about new features and improvements. This analysis does not identify you personally.

Legal basis for processing

We process your personal data on the following legal bases: performance of a contract (to provide you with our services), compliance with a legal obligation, our legitimate interests in operating a secure and lawful business, and, where applicable, your explicit consent.

Your Rights

Access and portability

You have the right to request a copy of the personal data we hold about you and to receive it in a structured, commonly used, and machine-readable format where technically feasible.

Correction

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.

Erasure

You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been processed unlawfully. Please note that we may be required to retain certain data for legal or regulatory compliance purposes, in which case we will inform you of the retention period that applies.

Restriction and objection

You have the right to request that we restrict processing of your personal data in certain circumstances, such as while a dispute about accuracy is resolved. You also have the right to object to processing carried out on the basis of our legitimate interests, and we will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

Withdrawal of consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

How to exercise your rights

To exercise any of the rights described above, please contact us using the details in the "Contact Us" section below. We will respond to verified requests within 30 days. We may ask you to confirm your identity before processing your request in order to protect your data from unauthorised disclosure.